What You Need to Know About Tech Support Scams

Tech support scams are a continuing threat to consumers, especially with so many people working from home. Here’s how to avoid them, and how to find real tech support. A tech support scam usually starts with a fake phone call, phishing email, or pop-up ad. Phone calls are an especially popular choice for reaching consumers … Continue reading What You Need to Know About Tech Support Scams

Avoid Computer Problems By Updating Your Apps

We’re all guilty of ignoring app updates, myself included. But keeping your apps updated not only prevents computer problems, it also helps to protect your data. Updating your apps is an easy way to prevent computer problems before they start. If your app is crashing or causing errors, an update can fix the problem. Features … Continue reading Avoid Computer Problems By Updating Your Apps

Ransomware: A Dangerous Threat to Your Computer

Ransomware is a particularly nasty form of computer virus that encrypts your data, then demands payment for the encryption key. Why is ransomware so hazardous, and how can you remove it? Ransomware is vicious because it doesn’t just render your computer unusable. It encrypts all of your files, including those on networked computers, removable drives, … Continue reading Ransomware: A Dangerous Threat to Your Computer

Remote Learning: How to Solve Computer Problems and Keep Your Kids Safe Online

The necessity of remote learning means families need more computer help than ever. From one parent to another, here are some of my best tech support tips to help you provide a safe and effective home computer environment for your child. One of this year’s challenges is the widespread shortage of some electronics. Web cams … Continue reading Remote Learning: How to Solve Computer Problems and Keep Your Kids Safe Online

Microsoft Says You’re Installing Its Edge Web Browser, Whether You Like It or Not

Party like it’s 1998, because Microsoft is once again sneaking its software onto users’ computers without their knowledge. In a move that has sent ripples of disdain across the tech world, Microsoft has begun pushing its Edge web browser to users as part of the latest Windows updates. The Verge even compared the Edge install … Continue reading Microsoft Says You’re Installing Its Edge Web Browser, Whether You Like It or Not

Ten Ways to Tell If Your Computer Has a Virus (And What to Do About It)

Ever get the sinking feeling that something's wrong with your computer? Here are ten ways to tell if your computer is infected with a virus, and what to do if it is. Run a virus scanA bit obvious, isn't it? While you're at it, make sure your antivirus program has been updated recently. If you … Continue reading Ten Ways to Tell If Your Computer Has a Virus (And What to Do About It)

Ten Computer Troubleshooting Tips For When You’re Working From Home

You don’t have to be a computer expert to solve your own tech problems. Here’s how to get up and running quickly when you’re working from home. Reboot your computer or deviceSure, it’s a cliche to recommend a reboot, but you’d be surprised at the number of people who don’t give it a try as … Continue reading Ten Computer Troubleshooting Tips For When You’re Working From Home

How to Sell, Donate, or Recycle Your Old Computers, Tablets, and Phones

Computer recycling

You shouldn't leave old electronics sitting around, and you certainly shouldn’t put them in the trash. Here’s how to dispose of your old computer, tablet, or phone in a responsible manner. E-waste is a terrible problem. As consumers, it’s our responsibility to minimize the environmental impact of the technology we use. Selling, donating, and recycling … Continue reading How to Sell, Donate, or Recycle Your Old Computers, Tablets, and Phones