Tech Tips from Lightning Technology Services, Inc.
Windows, Mac, and mobile tech support for work-from-home users and families
How do you know if a web site is safe? Do you look for the lock icon? Would it surprise you to learn that isn’t enough? Consumers have long been taught to look for the lock icon or “https” in the address bar to determine whether or not a site is secure. Years ago, when … Continue reading “Secure” Web Sites Aren’t Always Secure
Ransomware is a particularly nasty form of computer virus that encrypts your data, then demands payment for the encryption key. Why is ransomware so hazardous, and how can you remove it? Ransomware is vicious because it doesn’t just render your computer unusable. It encrypts all of your files, including those on networked computers, removable drives, … Continue reading Ransomware: A Dangerous Threat to Your Computer
Few of us maintain the same security precautions on our tablets and phones that we do on our computers. But mobile devices contain personal data, and they go wherever we do. Here’s what you need to know to keep your mobile devices protected. In general the same security rules we use for computers also apply … Continue reading A Home User’s Guide to Mobile Device Internet Security
Ever get the sinking feeling that something's wrong with your computer? Here are ten ways to tell if your computer is infected with a virus, and what to do if it is. Run a virus scan A bit obvious, isn't it? While you're at it, make sure your antivirus program has been updated recently. If … Continue reading Ten Ways to Tell If Your Computer Has a Virus (And What to Do About It)
You don’t have to be a computer expert to solve your own tech problems. Here’s how to get up and running quickly when you’re working from home. Reboot your computer or device Sure, it’s a cliche to recommend a reboot, but you’d be surprised at the number of people who don’t give it a try … Continue reading Ten Computer Troubleshooting Tips For When You’re Working From Home
If you run Windows 7, you may have noticed a message on your computer recommending that you upgrade to Windows 10. That’s not just Microsoft shilling for more money. Older operating systems pose a greater risk to consumers, because they are more vulnerable to modern viruses and malware. I strongly recommend that you upgrade to … Continue reading Why You Should Upgrade Your Old Version Of Windows
Windows users face a plethora of viruses and malware, but the problem can be minimized with a few simple steps. As with any computer, the best defense for Windows users is prevention, including reliable backups and solid security software. Equally important, use strong unique passwords and learn how to recognize and avoid common Internet threats. … Continue reading Security Basics For Windows Users
When it comes to computer viruses and security, don't be lulled into complacency just because you have a Mac. I've been supporting Macs for decades and I can assure you, Mac users need to be just as aware of scams, fake apps, and other Internet dangers as their Windows counterparts. It is essential that you … Continue reading Security Basics For Mac Users
A ransomware worm is rapidly taking over computers around the world. Here’s what you need to know to protect your computers and networks. This particular worm, known by several names including WannaCry and WCry, is a type of computer virus called ransomware. Ransomware, as regular Tech Tips readers know, is especially nasty because it hijacks … Continue reading Ransomware Spreads Across The Globe: How To Protect Your Computer
Does your Windows or Mac computer seem to get slower every day? Try these seven techniques to speed up your system. Reboot your computer Most people know that rebooting can fix computer problems. What you may not know is that turning off the power by shutting down (called a cold boot) does a better job … Continue reading Seven Ways To Fix A Slow Computer
