What You Need to Know About Tech Support Scams

Tech support scams are a continuing threat to consumers, especially with so many people working from home. Here’s how to avoid them, and how to find real tech support. A tech support scam usually starts with a fake phone call, phishing email, or pop-up ad. Phone calls are an especially popular choice for reaching consumers … Continue reading What You Need to Know About Tech Support Scams

Avoid Computer Problems By Updating Your Apps

We’re all guilty of ignoring app updates, myself included. But keeping your apps updated not only prevents computer problems, it also helps to protect your data. Updating your apps is an easy way to prevent computer problems before they start. If your app is crashing or causing errors, an update can fix the problem. Features … Continue reading Avoid Computer Problems By Updating Your Apps

Ransomware: A Dangerous Threat to Your Computer

Ransomware is a particularly nasty form of computer virus that encrypts your data, then demands payment for the encryption key. Why is ransomware so hazardous, and how can you remove it? Ransomware is vicious because it doesn’t just render your computer unusable. It encrypts all of your files, including those on networked computers, removable drives, … Continue reading Ransomware: A Dangerous Threat to Your Computer

Remote Learning: How to Solve Computer Problems and Keep Your Kids Safe Online

The necessity of remote learning means families need more computer help than ever. From one parent to another, here are some of my best tech support tips to help you provide a safe and effective home computer environment for your child. One of this year’s challenges is the widespread shortage of some electronics. Web cams … Continue reading Remote Learning: How to Solve Computer Problems and Keep Your Kids Safe Online

Let’s Celebrate the Return of the Mac Chime

You may remember the cheerful chime that used to play when you started your Mac. Well, folks, it’s time to celebrate, because Apple’s bringing back the historic Macintosh startup chime. The Mac chime began as the startup sound for the original 1984 Macintosh. It wasn’t just a marketing trick to show how this amiable-looking beige … Continue reading Let’s Celebrate the Return of the Mac Chime

Ten Ways to Tell If Your Computer Has a Virus (And What to Do About It)

Ever get the sinking feeling that something's wrong with your computer? Here are ten ways to tell if your computer is infected with a virus, and what to do if it is. Run a virus scanA bit obvious, isn't it? While you're at it, make sure your antivirus program has been updated recently. If you … Continue reading Ten Ways to Tell If Your Computer Has a Virus (And What to Do About It)

Ten Computer Troubleshooting Tips For When You’re Working From Home

You don’t have to be a computer expert to solve your own tech problems. Here’s how to get up and running quickly when you’re working from home. Reboot your computer or deviceSure, it’s a cliche to recommend a reboot, but you’d be surprised at the number of people who don’t give it a try as … Continue reading Ten Computer Troubleshooting Tips For When You’re Working From Home

How to Handle Computer Hardware Recalls

What do you do when your computer manufacturer announces a hardware recall? There are several steps you can take to find out the details and protect your data during the repair process. Most major hardware recalls are announced by the manufacturer. That’s particularly true if the recall involves battery or power cord problems, because of … Continue reading How to Handle Computer Hardware Recalls

Why You Should Upgrade Your Old Version Of Windows

If you run Windows 7, you may have noticed a message on your computer recommending that you upgrade to Windows 10. That’s not just Microsoft shilling for more money. Older operating systems pose a greater risk to consumers, because they are more vulnerable to modern viruses and malware. I strongly recommend that you upgrade to … Continue reading Why You Should Upgrade Your Old Version Of Windows