Tech Tips from Lightning Technology Services, Inc.
Windows, Mac, and mobile tech support for work-from-home users and families
How do you know if a web site is safe? Do you look for the lock icon? Would it surprise you to learn that isn’t enough? Consumers have long been taught to look for the lock icon or “https” in the address bar to determine whether or not a site is secure. Years ago, when … Continue reading “Secure” Web Sites Aren’t Always Secure
Ransomware is a particularly nasty form of computer virus that encrypts your data, then demands payment for the encryption key. Why is ransomware so hazardous, and how can you remove it? Ransomware is vicious because it doesn’t just render your computer unusable. It encrypts all of your files, including those on networked computers, removable drives, … Continue reading Ransomware: A Dangerous Threat to Your Computer
With everyone relying on webcams and microphones these days, it’s vital to know how to protect yourself from accidental—or intentional—spying. Cameras can be hijacked in a number of ways. Cybercriminals can commandeer them with viruses or ransomware, then extort you by demanding money for the deletion of potentially embarrassing photos and videos. There’s always the … Continue reading How to Stop Your Webcam and Microphone From Spying On You
If you’ve ever suffered from slow WiFi, you’re not alone. But there are a number of easy things you can do to try to speed up your wireless network. 1. Relocate the routerThe most common wireless problem I encounter is poor placement. Wireless routers should be placed as high as possible, such as on a bookshelf, and away … Continue reading Five Ways To Improve Your Wireless Network Signal
Party like it’s 1998, because Microsoft is once again sneaking its software onto users’ computers without their knowledge. In a move that has sent ripples of disdain across the tech world, Microsoft has begun pushing its Edge web browser to users as part of the latest Windows updates. The Verge even compared the Edge install … Continue reading Microsoft Says You’re Installing Its Edge Web Browser, Whether You Like It or Not
Ever get the sinking feeling that something's wrong with your computer? Here are ten ways to tell if your computer is infected with a virus, and what to do if it is. Run a virus scan A bit obvious, isn't it? While you're at it, make sure your antivirus program has been updated recently. If … Continue reading Ten Ways to Tell If Your Computer Has a Virus (And What to Do About It)
You don’t have to be a computer expert to solve your own tech problems. Here’s how to get up and running quickly when you’re working from home. Reboot your computer or device Sure, it’s a cliche to recommend a reboot, but you’d be surprised at the number of people who don’t give it a try … Continue reading Ten Computer Troubleshooting Tips For When You’re Working From Home
When was the last time you sanitized your computer, phone, or gaming controller? For frequently-used electronics, daily cleaning and sanitizing is a must. Here’s how to get started. There are cleaning products specifically designed for electronics. Some people use a small amount of rubbing alcohol instead, or a touch of environmentally-friendly all-purpose cleaner. Avoid bleaches … Continue reading How to Clean and Sanitize Your Electronics
Need help organizing your email? Many people store all of their messages in their inboxes, but this can be unwieldy. By creating folders and using rules to divide your messages between those folders, you can quickly organize even the most chaotic inbox. Another way to keep email from getting out of control is to pick … Continue reading How to Organize Your Email Like A Pro
If there's one thing you do for your own computer safety, please, use strong, unique passwords! Doing so decreases your chances of suffering virus infection, account hijacking, identity theft, and even financial fraud. People continually re-use passwords, or create weak passwords, or don't change the default passwords on important devices like routers and smart home gadgets. … Continue reading How To Create Strong Passwords (2020 Edition)
