Hello, I’m Triona Guidry. For over 25 years I’ve helped consumers and small businesses solve their computer problems.
I offer personalized service unlike anything you’ll receive from a generic geek. I enjoy getting to know my clients and assisting them with their computers. Technology should be a help, not a hindrance. I’m a one-person operation and handle all client projects personally. No more jumping from tech to tech, having to re-explain your computer needs.
I’m skilled at explaining technology in non-technical terms. So if you’re a beginner, you can feel comfortable asking me the most basic of questions. And if you’re an experienced user, I can give you the latest scoop on trends in technology. Many of my clients are work-from-home users and families with children of all ages, as well as small businesses who need computer help but don’t have the resources for a full IT department.
Through my freelance firm, Lightning Technology Services Inc., I provide Windows and Mac tech support including virus removal, troubleshooting, installation, and maintenance. I also offer web design, social media marketing, computer training for groups and individuals, and business writing services such as copy editing and proofreading. I write articles, web site copy, social media bios, brochures, newsletters, blogs, and more. You’re welcome to visit my online writing portfolio to see examples of my work.
As a tech writer, my work has been featured in publications including The Wall Street Journal and The Writer. I am a regular tech columnist for The Northwest Herald, and have written monthly articles for them from 2010 to the present.
I’m based in the far northwest suburbs of Chicago, Illinois (McHenry County and Lake County). On-site service available by appointment only in the communities of Algonquin, Barrington, Bull Valley, Cary, Crystal Lake, Fox River Grove, Island Lake, Lake Barrington, Lake in the Hills, Lakewood, Oakwood Hills, Port Barrington, Prairie Grove, Trout Valley, and Woodstock. Availability outside of these areas is limited.
Please contact me to find out how I can help with your computer needs.