Tech Tips from Lightning Technology Services, Inc.
Windows, Mac, and mobile tech support for work-from-home users and families
We’re all guilty of ignoring app updates, myself included. But keeping your apps updated not only prevents computer problems, it also helps to protect your data. Updating your apps is an easy way to prevent computer problems before they start. If your app is crashing or causing errors, an update can fix the problem. Features … Continue reading Avoid Computer Problems By Updating Your Apps
Virtual private networks are easy to use despite the complicated name. Let’s cut through the tech jargon and talk about how you can use a VPN to protect your home computer. To understand VPNs, we need to know a little about how the Internet works. Every online service, from Facebook to Amazon to your local … Continue reading How to Use a VPN to Protect Your Home Computer
How do you know if a web site is safe? Do you look for the lock icon? Would it surprise you to learn that isn’t enough? Consumers have long been taught to look for the lock icon or “https” in the address bar to determine whether or not a site is secure. Years ago, when … Continue reading “Secure” Web Sites Aren’t Always Secure
Two-factor authentication, or 2FA, is an easy way to add extra security to your accounts. Here’s what home users need to know about setting up and using 2FA. How Two-Factor Authentication WorksTwo-factor authentication works in tandem with your password. When logging in, you’ll enter your password plus a one-time token, such as a code sent … Continue reading The Beginner’s Guide to Two-Factor Authentication
Ransomware is a particularly nasty form of computer virus that encrypts your data, then demands payment for the encryption key. Why is ransomware so hazardous, and how can you remove it? Ransomware is vicious because it doesn’t just render your computer unusable. It encrypts all of your files, including those on networked computers, removable drives, … Continue reading Ransomware: A Dangerous Threat to Your Computer
With everyone relying on webcams and microphones these days, it’s vital to know how to protect yourself from accidental—or intentional—spying. Cameras can be hijacked in a number of ways. Cybercriminals can commandeer them with viruses or ransomware, then extort you by demanding money for the deletion of potentially embarrassing photos and videos. There’s always the … Continue reading How to Stop Your Webcam and Microphone From Spying On You
The necessity of remote learning means families need more computer help than ever. From one parent to another, here are some of my best tech support tips to help you provide a safe and effective home computer environment for your child. One of this year’s challenges is the widespread shortage of some electronics. Web cams … Continue reading Remote Learning: How to Solve Computer Problems and Keep Your Kids Safe Online
Party like it’s 1998, because Microsoft is once again sneaking its software onto users’ computers without their knowledge. In a move that has sent ripples of disdain across the tech world, Microsoft has begun pushing its Edge web browser to users as part of the latest Windows updates. The Verge even compared the Edge install … Continue reading Microsoft Says You’re Installing Its Edge Web Browser, Whether You Like It or Not
Web browser extensions let you add functionality to your web browser. For example, you might use an ad blocker or antivirus extension to protect your computer from malicious sites. Password managers also use extensions to improve security when filling in online forms. Other extensions integrate with sites like Evernote, Gmail, and more. While there are … Continue reading How to Customize Your Web Browser With Extensions
Ever get the sinking feeling that something's wrong with your computer? Here are ten ways to tell if your computer is infected with a virus, and what to do if it is. Run a virus scan A bit obvious, isn't it? While you're at it, make sure your antivirus program has been updated recently. If … Continue reading Ten Ways to Tell If Your Computer Has a Virus (And What to Do About It)
