Computer Services

I offer a variety of computer services including tech support for Windows and Mac, web design, business writing, and computer training.

I believe that there are no stupid questions, only answers you don’t know yet. So don’t worry if you’re confused about your computer or not sure what questions to ask. Together we can discuss your goals and find the right technology solutions for you.

You’ll also find answers to many common computer questions on my Tech Tips blog.

Tech Support for Windows, Mac, and Mobile Devices

I have over 25 years of experience supporting all versions of Windows and Mac. I specialize in Internet safety for consumers, and I am an expert in cross-platform environments with a mix of Windows and Mac computers. I am especially proficient in providing computer support to women business professionals, seniors, and families with children.

  • Installation
  • Computer virus removal
  • Troubleshooting
  • Maintenance
  • Networking
  • Internet safety for teens, tweens, and children of all ages
  • Digital organization for photos, documents, and more
  • Systems administration
  • Server support
  • General computer questions

Please contact me for details or to schedule an appointment. I’m based in the far northwest suburbs of Chicago, Illinois (McHenry County and Lake County). On-site service available by appointment only in the communities of Algonquin, Barrington, Bull Valley, Cary, Crystal Lake, Fox River Grove, Island Lake, Lake Barrington, Lake in the Hills, Lakewood, Oakwood Hills, Port Barrington, Prairie Grove, Trout Valley, and Woodstock. Availability outside of these areas is limited.

Please note that older operating systems may no longer be supported by the manufacturer, and therefore your support options may be limited.

Web Design

Need to create or update your web site? Looking for better ways to market yourself online? Ask me how I can help!

  • Web site design
  • Web site maintenance
  • Blogs
  • Advice on domains and hosting options
  • Social media marketing including Facebook, LinkedIn, Twitter, and more

My skills include experience with HTML, CSS, WordPress, Dreamweaver, Photoshop, and other common web site builders and tools.

Business Writing Services

Need someone to write for your web site, blog, or social media profile? I can help your content shine. I am a published tech writer whose work has appeared in publications including The Wall Street Journal and The Writer, and I am a regular tech columnist for The Northwest Herald. Please see my online tech writing portfolio for examples of my work.

  • Web site copy
  • Social media resumes and bios
  • Blogs
  • Brochures
  • Documentation
  • Newsletters
  • Manuals
  • Presentations
  • Press releases
  • Surveys
  • Tip sheets
  • Training material

I also offer other business writing services including copy editing, data entry, and proofreading. Please contact me for more information.

Computer Training For Individuals and Groups

Are you a home user wanting to get more out of your computer, or a business looking to train your employees? Select one of my existing classes, or ask how I can custom-design courses to meet your specific needs.

Classes include:

  • Internet Safety For Kids
  • Mac Basics
  • Mac Troubleshooting
  • Windows Basics
  • Windows Troubleshooting
  • Blogs For Business
  • Advanced Blogs
  • Facebook For Business
  • Leveraging LinkedIn
  • Custom classes available upon request